Question 1

How does the free trial work?

Accepted Answer

All paid plans (Starter, Pro, and Business) come with a 3-day free trial. A credit card is required to start the trial, but you won't be charged until the trial ends. If you cancel before the 3 days are up, you won't be billed. After the trial, you'll be automatically charged for the plan you selected. You can cancel anytime from your account settings.

Question 2

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel anytime. Your features will remain active until the end of your current billing period. After that, your account reverts to the Free plan.

Question 3

What's the difference between the plans?

Accepted Answer

Starter is for solo professionals who need analytics, password protection, and basic e-signatures. Pro adds unlimited documents, custom branding, and more signature capacity. Business is for teams — it adds custom domains, team members, embedding controls, API access, and unlimited e-signatures.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe. All payments are processed securely.

Question 5

What file types are supported?

Accepted Answer

You can upload PDF, DOCX, PPTX, and XLSX files. Non-PDF files are automatically converted to PDF for optimal viewing.

Question 6

Do you offer annual pricing?

Accepted Answer

Yes! Annual plans save you 20% compared to monthly billing. Toggle the pricing switch above to see annual prices.

Question 7

What happens to my documents if I downgrade?

Accepted Answer

Your existing documents remain accessible. However, you won't be able to upload new documents beyond your plan's limit until you remove some or upgrade again.

Feature	Free	Starter	Pro	Business
Documents	10	25	Unlimited	Unlimited
Max file size	25 MB	50 MB	100 MB	250 MB
Storage	100 MB	2 GB	50 GB	100 GB
PDF viewer
Shareable links
Analytics
Password protection
E-signatures		3 active	10 active	Unlimited
Download & copy controls
Custom branding
Custom domain
Team members				Unlimited
Embedding controls
API access
Support	Email	Email	Priority	Dedicated

Simple, transparent pricing

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Frequently asked questions